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When you try to upload put to or download get from your web server using Adobe Dreamweaver, the process fails with an error. The Background File Activity window may say “File activity incomplete,” or you may encounter a different error indicating that the attempted action failed to complete successfully.

Solution 1: Verify that you can connect to your web server Solution 2: Verify the root directory setting in Dreamweaver Solution 3: Move or delete any symbolic links from corresponding directories on your server Dreamweaver CS5. If you are unable to successfully connect to your web server, then you will not be able to upload files to or download files from your server.

For most connection types, you can use Dreamweaver to test your connection. To do so, open your server’s settings in the Dreamweaver Site Setup dialog box, and then click Test. If Dreamweaver cannot successfully connect to your server, then it’s likely that your server settings are missing or incorrect.

See the Dreamweaver documentation to step through the site setup process and verify your settings. Most web servers require that you specify the root directory in order to upload or download files. The root directory is the folder path on the web server where your index e. Generally, this path should be relative to the root of the web server it should start with a forward slash. For example:. Sometimes, however, the root directory can be the actual domain name of the website.

This is often the case for users who own their own domain names. For example, a site called www. The exact name and location of the root directory varies from web hosting company to web hosting company.

If you’re having trouble determining what your root directory is, contact your web hosting company for help. If you are using Dreamweaver CS5. Symbolic links are effectively shortcuts or aliases that point to a file existing in another location, but can be used as though the file exists in that location. Dreamweaver CS5. Access Denied. Two things show that this is a symbolic link. The first letter is an l as in l rwxr-xr-x , which indicates that it is a symbolic link.

The second is that the file name that would appear in the local or remote Files panel within Dreamweaver in this case, webformmailer. In the case of the above example, to resolve the issue, you would locate the symbolic link called webformmailer. If you needed to use this file for some component of your website, you would then also copy the mailer.

Some firewall or other security software on your computer may be preventing Dreamweaver from uploading or downloading files. In most situations, you can configure your security software to allow network communication between Dreamweaver and your web server both “in” and “out’ and this will resolve the issue. This is a better and more recommended method for solving this issue. If you’re not familiar with configuring your security software, or as a quicker method for resolving the issue, enable Passive FTP in Dreamweaver.

For Dreamweaver CS5 and later, this option appears under the Basic tab’s More Options section at the bottom of the window that appears after you select a server for editing. See the Dreamweaver documentation to step through the site setup process and locate the Passive FTP option. If you are able to connect to your server in Dreamweaver, but are unable to upload or download, then connect to your server using an alternate client and then try to upload or download the same file s.

If you are not successful when using an alternate client, contact your web hosting company, network administrator, or IT department for additional assistance. Some web servers are not compatible with the default settings in Dreamweaver. The best way to determine which settings to use is to check the documentation provided by your web hosting company, or contact them to inquire about these settings. Alternatively, you can use a process of elimination to determine which settings are most compatible with your server.

To do so, try the following:. Open your server settings in the Site Setup dialog box. S ee the Dreamweaver documentation to step through the user interface. NOTE: Use Proxy is a setting that is specific to your computer’s network connection, and is not related to your web server.

Only select Use Proxy if you normally need to use a proxy server to connect to the Internet, or to connect to certain types of network resources. Check with your network administrator or IT department if you are not sure if you need to use a proxy. Legal Notices Online Privacy Policy. Error uploading or downloading files in Dreamweaver Search. Adobe Dreamweaver User Guide. Select an article: Select an article:. On this page Error uploading or downloading files Solution 1: Verify that you can connect to your web server Solution 2: Verify the root directory setting in Dreamweaver Solution 3: Move or delete any symbolic links from corresponding directories on your server Dreamweaver CS5.

Error uploading or downloading files. You should try the following solutions in order, until your issue is resolved: Solution 1: Verify that you can connect to your web server Solution 2: Verify the root directory setting in Dreamweaver Solution 3: Move or delete any symbolic links from corresponding directories on your server Dreamweaver CS5.

Solution 1: Verify that you can connect to your web server. Solution 2: Verify the root directory setting in Dreamweaver. Most web servers require that you specify the root directory in order to upload or download files The root directory is the folder path on the web server where your index e.

Solution 3: Move or delete any symbolic links from corresponding directories on your server Dreamweaver CS5. Solution 5: Use an alternate client.

On the Basics tab of the server’s editing mode, expand the More Options section at the bottom. Select or deselect one option listed. Try to upload or download the same files again. Repeat these steps until you have resolved your issue, or until you have tried each combination of options.

Additional information.

 
 

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Windows XP Home. Windows 8. I tried to download the trial version of dreamweaver and the page says it is downloading Most web servers require that you specify the root directory in order to upload or download files The root directory is the folder path on the web server where your index e.

 
 

Resolve configuration errors 1, 15, or 16 | Creative Cloud

 
 

For Dreamweaver CS5 and later, this option appears under the Basic tab’s More Options section at the bottom of the window that appears after you select a server for editing.

See the Dreamweaver documentation to step through the site setup process and locate the Passive FTP option. If you are able to connect to your server in Dreamweaver, but are unable to upload or download, then connect to your server using an alternate client and then try to upload or download the same file s.

If you are not successful when using an alternate client, contact your web hosting company, network administrator, or IT department for additional assistance. Some web servers are not compatible with the default settings in Dreamweaver. The best way to determine which settings to use is to check the documentation provided by your web hosting company, or contact them to inquire about these settings. Alternatively, you can use a process of elimination to determine which settings are most compatible with your server.

To do so, try the following:. Open your server settings in the Site Setup dialog box. S ee the Dreamweaver documentation to step through the user interface. NOTE: Use Proxy is a setting that is specific to your computer’s network connection, and is not related to your web server. Only select Use Proxy if you normally need to use a proxy server to connect to the Internet, or to connect to certain types of network resources. Check with your network administrator or IT department if you are not sure if you need to use a proxy.

Legal Notices Online Privacy Policy. Error uploading or downloading files in Dreamweaver Search. Adobe Dreamweaver User Guide. Select an article: Select an article:. On this page Error uploading or downloading files Solution 1: Verify that you can connect to your web server Solution 2: Verify the root directory setting in Dreamweaver Solution 3: Move or delete any symbolic links from corresponding directories on your server Dreamweaver CS5. Error uploading or downloading files.

You should try the following solutions in order, until your issue is resolved: Solution 1: Verify that you can connect to your web server Solution 2: Verify the root directory setting in Dreamweaver Solution 3: Move or delete any symbolic links from corresponding directories on your server Dreamweaver CS5.

Solution 1: Verify that you can connect to your web server. Solution 2: Verify the root directory setting in Dreamweaver. Most web servers require that you specify the root directory in order to upload or download files The root directory is the folder path on the web server where your index e. Solution 3: Move or delete any symbolic links from corresponding directories on your server Dreamweaver CS5.

Solution 5: Use an alternate client. On the Basics tab of the server’s editing mode, expand the More Options section at the bottom. Select or deselect one option listed. Try to upload or download the same files again. Repeat these steps until you have resolved your issue, or until you have tried each combination of options.

Additional information. You can seamlessly include images from Photoshop and Illustrator , and video files from Premiere Pro to your web design. Not only that, but Dreamweaver can extract the elements from a Photoshop design and recreate it for your web page.

You can download a free 7-day trial of Adobe Dreamweaver. Dreamweaver is compatible with most third-party site-building tools. This means that you can build, design, and edit pages for websites hosted on WordPress, Joomla, Drupal, and more.

You can also create a Git repository for tracking any changes that you make to a custom CMS. WizCase is an independent review site.

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